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FAQ

What does "reduced in sweetness" mean?

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We firmly believe that desserts do not need to be overly sweet to be fully appreciated. Therefore, we mindfully reduce the sugar in our cake batter to balance well with the cake's sweet frosting.

No artificial sweeteners are ever used!

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What are our sizes?

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We offer various sized cakes that are either 6 or 8 inches in diameter. See more details when selecting your desired size in the order section! Our smallest cake is 8 portions.

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Should I be worried about my allergy to nuts?

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Although nuts are rarely used in our desserts, some of our ingredients may contain traces of nuts. Therefore, it is impossible for us to guarantee the entire absence of nuts. However, we care about your wellbeing. If you have allergies, please specify them in the comments section of your order and we will pay close attention to them.

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How long do you need to prepare my order?

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We require a minimum delay of 5 days to process and prepare your order. The earlier, the better! We hate to refuse orders - we often get fully booked ahead of time  :)

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When and where can I come pick up my order?

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See our updated pickup and delivery schedule on our main landing page! We are located in St Lambert, J4S 1Y9.

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When is delivery available and what is the cost?

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See our updated pickup and delivery schedule on our main landing page! For the moment, we are offering delivery via Uber Package.

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How does the payment work?

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You can pay directly on the secure website by credit card (MasterCard or Visa) or PayPal.

 

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How do I keep my order fresh?

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If you have placed an order for a cake, please take it out of the fridge and place it on the counter one hour before serving. Please note that the cakes with cream cheese frosting should be taken out of the fridge only 30 minutes prior to serving due to the frosting’s thinner nature. All of our items are custom prepared and therefore very fresh.

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Can I freeze my purchased items?

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Absolutely! If freezing an entire cake, wrap it in cling wrap, then take it out of the freezer and place it in the fridge overnight.​
 

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How can I contact you?

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You can contact us by emailing info@farinamia.com.

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